General terms and conditions of sale

PREAMBLE

The present general conditions of sale apply between the Company EARL DOMAINE MARCEL COUTURIER with the capital of whose head office is located at 730 RTE DE FUISSÉ 71960 FUISSÉ and registered in the Trade and Companies Register under the number ……..

Hereafter referred to as “Domaine Marcel Couturier”, and any individual making a purchase via the Website www.domainemarcelcouturier.com.

Hereinafter referred to as “the Buyer”.

The present conditions aim to define the terms of distance selling between Domaine Marcel Couturier and the Purchaser, from the order to the payment and delivery.

They regulate all the necessary steps to place the order and ensure the follow-up of this order between the contracting parties.

The placing of an order on the Site https://domainemarcelcouturier.com/ published by Domaine Marcel Courutier implies without reserve the acceptance of the provisions of the present conditions.

The Purchaser declares to be at least 18 years old and to have the legal capacity or to be holder of a parental authorization allowing him/her to place an order on the Site.

ARTICLE 1: CONFORMITY OF PRODUCT AVAILABILITY

The products offered for sale are those appearing on the Site on the day the Buyer consults the Site.

The products are offered for sale within the limits of available stocks.

In case of error on the availability of a product ordered, Domaine Marcel Couturier informs the Purchaser by e-mail as soon as possible. The Purchaser will have the possibility to have the product replaced by another one of equivalent quality and price, or to cancel the order.

The products offered for sale are described and presented as accurately as possible. In case of error or omission in this presentation, Domaine Marcel Couturier cannot be held responsible. Photographs and texts illustrating the products have only an indicative value and do not enter in the contractual field.

ARTICLE 2: PRICE

The prices displayed on the Site are indicated in euros, all taxes included, including VAT, but excluding participation in the shipping costs and the costs of processing the order.

If the VAT rate were to be modified, these changes could be reflected in the price of the items without the Internet User being informed beforehand.

We reserve the right to modify our prices at any time but we undertake to apply the prices indicated on the Site at the time of your order.

The prices displayed on the Site are likely to be different from those displayed on our printed matter and those displayed in our cellar.

ARTICLE 3: PAYMENT (PAYMENT SECURITY)

3.1 PROPOSED PAYMENT METHODS

Domaine Marcel Couturier offers you the following methods of payment:

Payment by credit card with our partner Stripe: only cards bearing the “CB” logo, cards bearing the “VISA”, “EUROCARD” or “MASTERCARD” brand name accepted in France, or cards issued within the framework of international networks, approved by the Groupe d’Intérêts Economiques (GIE) Cartes Bancaires (Economic Interest Group) are accepted.

The validation of the order by means of the number of the bank card and the expiry date is equivalent to a mandate to pay the price of the said order.

The amount of the order is debited only at the time of confirmation of your order.

Payment by bank transfer :

3.2 SECURITY OF PAYMENTS

Domaine Marcel Couturier uses the “Stripe” security service.

The confidential data related to the means of payment are not accessible by Domaine Marcel Couturier, but managed directly by the security service.

ARTICLE 4: ORDER

Any order implies express and irrevocable acceptance, by the Buyer, of the prices and descriptions of the products available for sale, as well as of the present conditions.

After validation of the order, Domaine Marcel Couturier sends the Purchaser a confirmation e-mail to the e-mail address indicated during the order process.

ARTICLE 5: DELIVERY

The products ordered will only be picked up at Domaine Marcel Couturier during opening hours.

Domaine Marcel Couturier having the stock on site, the order will be prepared within 72 hours maximum after payment of the order.

Shipping costs

6 bottles of 75cl minimum, packed only in boxes of 6. Packing magnums per unit or boxes of 3.

Shipping costs :

• from 6 to 12 bottles : 29.00€.
• from 13 to 23 bottles : 34.00€.
• From 24 bottles, shipping is free.

Pick-up possible at the estate. Delivery everywhere in metropolitan France. Foreign countries please contact us.

ARTICLE 6 : AVAILABILITY

In case of unavailability of the ordered product, Domaine informs the Buyer by sending an e-mail to the e-mail address indicated at the time of the order.

The Purchaser then has the option either to replace the missing product by a product of equivalent quality and price, within the limits of available stocks, or to be reimbursed the price of the order within thirty days following payment of the order.

ARTICLE 7: RIGHT OF WITHDRAWAL

The Purchaser has a period of 14 clear days, as from the reception of the products, to exercise his right of retraction without having to justify reasons nor to pay penalties, with the exception, if necessary, of the expenses of return.

If the 14-day period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the first following working day.

In case of exercise of the right of withdrawal, Domaine Marcel Couturier will reimburse the Purchaser for the totality of the sums paid, as soon as possible and at the latest within thirty days following the date on which this right was exercised.

Example of a letter of retraction

To the attention of Domaine Marcel Couturier 730 RTE DE FUISSÉ 71960 FUISSÉ France

email: domainemarcelcouturier@orange.fr

I hereby notify you of my withdrawal from the contract for the sale of the following product: ………….. (indicate the name of the product) ordered on ………… (Specify the date of the order), order number ……. (Complete the number).

Indicate your name, first name and address

Enter today’s date

If the form is sent by mail, please sign at the bottom of the page.

ARTICLE 8 : RETURN

From the date of receipt of his order, the Buyer has a period of fourteen days to return a product. After this period, the delivered products will be deemed to be in conformity and accepted by the customer, and Domaine Marcel Couturier reserves the right to refuse the exchange, credit note or refund.

The returned item must be in its original packaging and accompanied by the completed return slip.

ARTICLE 9: GUARANTEES AND RESPONSIBILITY

Domaine Marcel Couturier is responsible for any defects of conformity existing at the time of delivery of the product. It is also liable for defects of conformity resulting from packaging).

In case of delivery of a non-conforming product or in case of delivery of a product revealing a hidden defect, Domaine Marcel Couturier commits itself either to reimburse the Purchaser for the price of the product, or to exchange the product for another identical one according to the available stocks, or to exchange it for a product of equivalent quality and price according to the available stocks.

The action resulting from the lack of conformity shall be barred after two years from the delivery of the goods.

The action resulting from redhibitory defects (example: corked bottle) must be brought by the purchaser within two years from the discovery of the defect.

These provisions are not exclusive of the right of withdrawal defined in Article 7 hereof.

Excluded from warranty are products modified, repaired, integrated or added by the Purchaser or any other person not authorized by the supplier of the said product or service.

The warranty shall not apply to apparent defects.

The warranty will not cover products or services damaged during transportation or misuse.

The responsibility of Domaine Marcel Couturier cannot be retained in case of breach of contractual obligations due to a fortuitous event or a case of force majeure, as defined by jurisprudence.

ARTICLE 10: PERSONAL DATA

Domaine Marcel Couturier commits itself to respect the confidentiality of the personal data communicated by the Purchaser on the Site and to treat them in accordance with the Data-processing law and Freedoms of January 6, 1978.

In accordance with the Data Protection Act of January 6, 1978, the Purchaser may exercise his right of access to the file, his right of opposition and his right to rectify or delete information concerning him by sending his request by e-mail to domainemarcelcouturier@orange.fr ) or by mail to the following address: 730 RTE DE FUISSÉ 71960 FUISSÉ France

ARTICLE 11: INTELLECTUAL PROPERTY

All elements of the Site are protected by copyright, trademarks or patents.

They are the exclusive property of Domaine Marcel Couturier.

ARTICLE 12: APPLICABLE LAW AND JURISDICTION

The present general conditions of sale are executed and interpreted in accordance with French law.

In case of dispute, the Purchaser undertakes to contact Domaine Marcel Couturier as a priority in order to try to resolve amicably any dispute that may arise between the parties.

In accordance with Article L. 133-4 of the Consumer Code, the Customer is also informed of the possibility of resorting, in case of dispute, to a conventional mediation procedure or any other alternative dispute resolution method.

You may contact, free of charge, the Consumer Mediator, who will attempt to bring the Parties together for an amicable solution: MEDICYS, www.medicys.fr, 75 Boulevard de Clichy 75009 PARIS.

In the absence of conciliation, the French courts will have sole jurisdiction.

ARTICLE 13: CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE

Domaine Marcel Couturier reserves the right to adapt or modify at any time the present terms and conditions of sale. In case of modification, the general sales conditions in force at the day of the order will be applied to each order.

 

Updated on MARCH 1, 2021